Legal notice | UNIONARTISANAT

PRIVACY POLICY (GDPR & INTERNATIONAL DATA PROTECTION)

Unionartisanat.com respects the privacy of its users in accordance with the General Data Protection Regulation (GDPR – EU 2016/679) and applicable international data protection laws in the user’s country of residence.

Users have the following rights:

Right of access
Right to rectification
Right to erasure (“right to be forgotten”)
Right to restriction of processing
Right to data portability
Right to object

These rights can be exercised at any time by contacting: contact@unionartisanat.com.
All requests will be processed within a maximum of 30 days.

PURPOSE OF DATA COLLECTION

Personal data is collected and used exclusively for:

Processing international orders
Handcrafted product manufacturing
Worldwide shipping and delivery
Customer service and order tracking
Legal and accounting obligations

No data is sold, rented, or used for unauthorized commercial purposes.

LEGAL BASIS FOR PROCESSING

Data processing is based on:

Performance of a distance sales contract
Compliance with legal obligations
Legitimate interest (security, fraud prevention, service improvement)
User consent where required (non-essential cookies if enabled)

DATA RETENTION PERIOD

Personal data is retained only for as long as necessary to fulfill the purposes for which it was collected and to comply with applicable legal and tax obligations.

DATA RECIPIENTS

Data may be shared only with essential service providers required for order processing:

Secure payment providers (Stripe, PayPal)
International carriers (DHL, FedEx, UPS)
Website hosting provider (OVH SAS)
Technical and logistics service providers

All partners are contractually bound to strict confidentiality and data protection obligations.

INTERNATIONAL DATA TRANSFERS

As part of international sales operations, personal data may be transferred outside the European Union, including to Morocco (operational and manufacturing location) and to countries where orders are delivered.

Such transfers are protected by appropriate safeguards ensuring GDPR-compliant levels of data protection (Standard Contractual Clauses or equivalent mechanisms).

COOKIES

Unionartisanat.com only uses strictly necessary cookies required for the proper functioning of the website, including:

Website security
Navigation functionality
Shopping cart management
Order processing system

These cookies are essential and cannot be individually customized.

Users may accept or reject cookies through their browser settings. However, disabling these cookies may affect website functionality or prevent access to certain essential features.

DATA SECURITY

Unionartisanat.com implements appropriate technical and organizational measures to ensure the security, confidentiality, and integrity of personal data.

All payment transactions are protected by SSL/TLS encryption. No banking data is stored on our servers.

WEBSITE HOSTING

The website is hosted by:
OVH SAS
2 rue Kellermann – 59100 Roubaix – France
https://www.ovhcloud.com

DATA CONTROLLER

Data Controller: Cuiroma Group SARL
Contact email: contact@unionartisanat.com

USER RIGHTS (GDPR)

Under applicable data protection laws, users also benefit from additional rights depending on their country of residence, particularly within the European Union and the United Kingdom.

SUPERVISORY AUTHORITY

Users residing in the European Union have the right to lodge a complaint with their local data protection authority (e.g., CNIL in France or equivalent authority in their country).

INTELLECTUAL PROPERTY

All content on this website (texts, images, logos, videos, graphics, design, etc.) is protected by international intellectual property laws.

Any unauthorized reproduction, distribution, or use is strictly prohibited.

GOVERNING LAW & JURISDICTION

This website is governed by Moroccan law, as the place of business and operations.

However, international consumers benefit from mandatory protections under the laws of their country of residence (including the European Union and the United Kingdom).

In case of dispute, an amicable solution will be sought first. Failing that, the competent courts of Fez, Morocco, shall have jurisdiction, subject to mandatory consumer protection laws applicable in the user’s country.

Legal Notices